Warranty Manager

WELBRO Building Corporation has a career opportunity starting in 1st Quarter ’23 for a Warranty Manager in the Central Florida area. The individual will lead, execute, and continuously improve WELBRO’s warranty program.

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Responsibilities:

 

  • Lead the continuous quality control of a “close-out” system that integrates with warranty program.
  • Update warranty requests, log continuously, and monitor progress to ensure repairs are made on a timely basis.
  • Receive warranty requests and promptly pursue resolution to all.
  • Determine responsibility for cause of complaints through inquiry and analysis.
  • Specify means and methods for completing warranty repairs at a savings, whether in-house or by vendors.
  • Visit projects during construction as a means of becoming familiar with special features and systems of individual buildings and sites.
  • Serve as a quality assurance / quality control resource to ensure construction methodology complies with minimum standards to prevent water intrusion at the building envelope.
  • Identify reoccurring problem areas and recommend institution of preventative procedures.
  • Offer solutions to non-warranty issues as appropriate.
  • Ensure prompt and courteous response to all warranty requests.
  • Promote outstanding relations with owner, subcontractors/vendors and WELBRO field staff.

Requirements:

 

  • Associates degree or equivalent years of technical training preferred but not required
  • Three (3) years experience in a lead building engineer role for a hotel/resort or commercial general contractor
  • Seven (7) years experience working on commercial building projects as a building engineer or in maintenance; hospitality experience required
  • Excellent leadership skills with the ability to effectively manage field supervisors, craft employees, and subcontractors
  • Well-rounded knowledge in all aspects of construction, but in-depth expertise in commercial buildings, craft activities, cost control, scheduling, and safety
  • Thorough knowledge of construction practices essential (i.e., EIFS roof, mechanical, electrical, and plumbing).
  • Strong computer skills and good customer relations ability required.
  • Must possess excellent communication, interpersonal (i.e., tact, diplomacy) and problem-solving skills.
  • Ability to convey new ideas to others and function in a public relations capacity necessary.
  • Physical demands include occasionally lifting up to 50lbs
  • Employee will occasionally come into contact with air contamination such as dust, fumes, and smoke.
  • Thorough knowledge of OSHA standards and adheres to all safety regulations and procedures.

Submit resume and salary requirements via online application system.  An offer will be contingent on passing a drug test. This position is eligible for WELBRO benefits package including medical, dental, life, LTD, HRA, FSA, ESOP shares, gym membership allowance, company truck, fuel card, and 401(k). We are proud to be 100% employee owned, an Equal Opportunity Employer, and maintain a Drug-Free Workplace.

Due to limited staff and high volume of inquiries, we regretfully are unable to verify receipt of resumes. It’s our policy not to utilize the services of Executive Search or Staffing firms of any kind. We thank you in advance for your consideration.

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